Every vehicle leaving or entering the UK needs a customs declaration. On export we lodge the entry, present the V5C to the port and complete the formalities that allow the vehicle to be loaded without delay.
On import we handle the declaration, calculate duty and VAT, arrange NOVA notification so the vehicle can be registered, and advise on relief schemes such as transfer of residence and returned goods relief.
Historic, classic and collectible vehicles often qualify for a reduced rate where the correct evidence is presented. We know what the evidence looks like and prepare it with you before the vehicle sails.
Vehicle Customs Clearance Service
Purpose-built brokerage for private, classic and trade vehicle movements in either direction.
Import entries
Declaration, valuation and duty and VAT calculation lodged on CDS for cars, motorcycles, motorhomes and commercial vehicles arriving in the UK.
Export declarations
Port-ready export entries against the V5C so the vehicle loads on schedule with no last-minute customs query.
Relief applications
Transfer of residence, returned goods relief and reduced-rate classic vehicle claims prepared with supporting evidence, not submitted blind.
NOVA and registration support
Notification of vehicle arrivals handled so DVLA registration can proceed as soon as the customs position is settled.
What vehicle customs clearance covers
Vehicle customs clearance is the declaration process that allows a car, motorcycle, motorhome or commercial unit to leave or enter the UK legally. On export, a declaration confirms the vehicle has left UK VAT and duty territory, which matters if a refund or zero-rating is being claimed. On import, the declaration establishes the value, classification and origin of the vehicle so HMRC can calculate the duty and VAT due before the vehicle can be registered and driven.
The process is separate from vehicle registration itself, but the two are linked: DVLA will not register an imported vehicle until it has a NOVA acknowledgement confirming the customs position has been settled. Getting the declaration right the first time avoids a registration delay running alongside a customs one.
Who needs this service
Private individuals importing a car they have bought abroad, people relocating to or from the UK who are bringing their own vehicle, classic car buyers importing from auction houses overseas, and dealers moving stock in volume all need a customs entry. Exporters selling a UK-registered vehicle abroad need an export declaration even when no duty is due, because the port will not load the vehicle without one.
Motorsport competitors and touring drivers taking a vehicle abroad temporarily are a distinct case again, usually needing temporary admission rather than a permanent import or export entry.
The paperwork we work from
For an import we need the purchase invoice or bill of sale, proof of the vehicle's origin and specification, and where relief is being claimed, evidence to support it — for example proof of residence abroad and ownership history for transfer of residence relief. For an export we need the V5C, the sale documentation if the vehicle has been sold, and confirmation of the destination country so the correct export codes are applied.
Classic and historic vehicles benefit from a reduced tariff in some circumstances, but only where age, condition and originality can be evidenced with dates, mileage history and photographs. We tell you exactly what to gather before the vehicle is booked onto a sailing, so nothing holds the file up at the last minute.
- Purchase invoice or bill of sale
- V5C or equivalent registration document
- Proof of residence for relief claims
- Vehicle specification and chassis/VIN details
- Insurance and shipping booking confirmation
commonly 10%
Standard car import duty
20% on value, duty and freight
Import VAT rate
within 1 working day
Typical clean-file clearance
ToR, RGR, classic rate
Relief schemes handled
Duty, VAT and relief schemes
Standard import duty on cars from outside preferential trade arrangements is commonly 10%, with VAT then charged at 20% on the vehicle value plus duty plus shipping — though rates vary by vehicle type and origin, so we confirm the figure for your specific case rather than quoting a blanket number. Transfer of residence relief can remove both duty and VAT where you are moving your normal home to the UK and meet the ownership and usage conditions; returned goods relief can do the same for a UK-registered vehicle coming back within the qualifying period.
Neither relief is automatic — both require an application with supporting evidence, and HMRC can and does query claims that look incomplete. We prepare the relief application alongside the entry so the two are considered together rather than the vehicle being cleared standard-rated and a refund chased afterwards.
Timescales and what can go wrong
A straightforward import entry with complete paperwork clears within a working day of the vehicle arriving. What extends that is missing valuation evidence, a relief claim submitted without supporting documents, or a chassis number that does not match the paperwork exactly. NOVA notification then needs to be acknowledged before DVLA registration, which typically adds a few more working days.
The most common mistake we see is a buyer instructing shipping before establishing whether relief applies, which means the case for relief has to be built retrospectively rather than planned from the outset. Booking the customs conversation before the shipping conversation avoids this every time.
What we handle and what you supply
We lodge the declaration on CDS, calculate duty and VAT, submit the NOVA notification, prepare relief applications and liaise directly with HMRC if a query is raised, plus we nominate a vetted agent at destination for export files. You supply the vehicle's own documents, proof of purchase or sale, and any evidence needed for a relief claim.
Where a vehicle is being collected from an unfamiliar seller or auction, we can also advise on what to check before you commit, since a clean customs file starts with a clean set of ownership documents.
- 1
Document check
We review the vehicle's paperwork and confirm what evidence any relief claim will need.
- 2
Entry preparation
The declaration is built with the correct commodity code, valuation and origin before submission.
- 3
CDS submission
The entry is lodged and duty or VAT calculated, or a relief claim attached where applicable.
- 4
NOVA notification
We notify HMRC of the vehicle's arrival so registration can follow without delay.
- 5
Release and handover
Cleared paperwork is issued to you or DVLA-ready, and the vehicle is released for collection or registration.
Vehicle Customs ClearanceCommon questions
- Do I need a customs entry to export a car I have sold privately?
- Yes, an export declaration is needed even when no duty or VAT is due, because the port will not load a vehicle without one. It confirms the vehicle has left the UK for customs and VAT purposes.
- Can I claim relief after the vehicle has already cleared standard-rated?
- It is possible to apply for a refund afterwards, but it is slower and less certain than building the relief claim into the original entry. We always recommend deciding on relief eligibility before the vehicle ships.
- What counts as evidence for transfer of residence relief?
- HMRC typically wants proof you were resident abroad, evidence you owned and used the vehicle there, and proof you are now moving your normal home to the UK. Utility bills, ownership documents and a change of address timeline are the usual supporting set.
- How long does NOVA notification take?
- Once the customs entry is complete, NOVA notification is usually submitted the same day, with HMRC acknowledgement typically following within a few working days, after which DVLA registration can proceed.
Service checklist
- Export declarations and port presentation
- Import entries, duty and VAT calculation and NOVA notification
- Transfer of residence and returned goods relief applications
- Temporary admission for touring and motorsport vehicles
- Overseas clearance through a vetted agent network