Last updated: 1 August 2026
1. General nature of the information
The country guides, service pages, rate tables, schedules and articles on this website are written to give an honest general picture of how shipping out of the United Kingdom works. They are prepared with care from our own operational experience, but they describe typical situations rather than your situation.
Nothing on this site creates a contract, a binding offer or a professional advisory relationship. If a decision matters commercially, ask the freight desk to confirm the point in writing against your actual cargo, destination and dates.
2. Guide rates are indicative only
Where a page shows a rate, a band or a range, it is indicative. It exists so you can judge whether shipping a car, a container or a pallet of goods sits in the region of your budget before you spend time gathering documents.
Real prices depend on the measured size of the cargo, its weight, the exact origin and destination, the carrier and service selected, equipment availability, currency movements, fuel and security surcharges, terminal charges at both ends, and the season in which you ship. Two apparently similar vehicles going to the same port can price differently because of height, running condition or the deck space available on the sailing you need.
A price only becomes binding when we issue a written quotation for your specific shipment, and it remains subject to the validity period and conditions stated in that quotation.
3. Transit times, sailings and flight schedules
Transit times shown on this site are typical port-to-port or airport-to-airport durations. They exclude collection, customs formalities, terminal cut-offs, waiting for the next available sailing, transhipment delays and destination clearance, all of which add days to the door-to-door picture.
Vessels are omitted, aircraft are loaded to capacity, terminals become congested, canals impose restrictions, weather closes ports and industrial action interrupts landside movements. No forwarder controls those events. Where your cargo is genuinely time-critical, tell us at the quotation stage so we plan around cut-offs rather than optimistic departure dates.
4. Port, airport and country information
Port lists, airport counts, sailing frequencies and destination notes are compiled from carrier schedules, agent information and public sources, and are refreshed periodically rather than continuously. Services are added and withdrawn, terminals change hands and airports change their cargo handling arrangements.
Before you plan around a specific discharge port or airport, ask us to confirm that it is currently served on a routing that suits your cargo. A port appearing on a page is not a promise that space exists on the date you want it.
5. Customs, duty and regulatory guidance
Explanations of export declarations, import duty, transfer of residence relief, biosecurity inspection and documentary requirements are general summaries of complex, country-specific rules that change without notice. Rates of duty and tax, relief conditions, prohibited item lists and inspection regimes are all set by governments and can be altered at short notice.
This information is not legal, tax or customs advice, and it does not replace the guidance of the relevant authority or a professional adviser in the destination country. Any duty or tax figure we discuss is an estimate; the assessment made by the destination authority is the figure that must be paid.
You remain responsible for the accuracy of what is declared on your behalf, including values, commodity descriptions, ownership and the absence of prohibited or restricted items.
6. Photographs, illustrations and examples
Images on this website illustrate the types of cargo, equipment and operations described. They are not photographs of your consignment and do not represent any particular booking, vessel, aircraft or vehicle.
Worked examples, such as a volumetric weight calculation or a container capacity, use round figures to make the arithmetic clear. Your own calculation should use measured dimensions.
7. External links
Where we link to a carrier, a government department, an insurer or another third party, we do so because the destination is likely to be useful. We do not control those sites, do not endorse everything they publish and are not responsible for their content, accuracy, availability or privacy practices.
Following an external link takes you outside this website, and the policies of that site then apply to you rather than ours.
8. Availability and accuracy of the website
We aim to keep the site available and current, but we cannot promise uninterrupted access or that every page is free of error or omission. Pages may be updated, restructured or withdrawn without notice as services and destinations change.
If you spot something that looks wrong, please tell the freight desk. Corrections from customers are one of the more reliable ways a large destination library stays accurate.
9. Limitation of liability
To the fullest extent permitted by law, we accept no liability for loss or damage arising from reliance on information published on this website, including lost profits, wasted expenditure, missed deadlines or costs incurred in preparing a shipment that was priced from a guide rate rather than a written quotation.
Nothing in this disclaimer limits liability that cannot lawfully be limited, and nothing here affects the contractual liability we accept for shipments we actually handle, which is governed by our Terms and Conditions and by the BIFA standard trading conditions.
10. Booking, payment and refunds
For the avoidance of doubt, the commercial arrangements for a shipment are governed by our Terms and Conditions rather than by this page. Those terms require payment in full at the time of booking unless a written credit agreement is in place, set out the cancellation charges that apply at each stage, and confirm that agreed refunds are paid within 3 to 14 working days.
Read those terms before you book. If anything in them is unclear against your particular movement, ask us and we will explain how they apply in writing.